Band Pro's Service Department is open and here to help. Get a FREE consultation today from our expert in-house staff - anytime by phone, email, or Zoom! Reach out and let us know how we can help! Call or email today:
PHONE: 1-888-BAND-PRO
EMAIL: customerservice@bandpro.com
| SERVICES | Camera Repair & Estimates/Other Gear | Lens Repair & Estimates |
| $155/hr Standard ($175/hr Rush) | $165/hr Standard ($185/hr Rush) |
BAND PRO'S PROFESSIONAL SERVICE DEPARTMENT STAFF
Randy Wedick
Chief Technology Officer
Email: randy.wedick@bandpro.com
Randy is a working DP and a trusted voice in the Industry - known for his deep understanding of new technology and techniques from capture to post.
Dave Garcia
Senior Service Engineer
Email: dave.garcia@bandpro.com
Dave is a decorated camera service engineer with nearly 20 years of experience coming from Sony's service department.
Emin Nalbandian
Chief Optics Technician
Email: emin.nalbandian@bandpro.com
With over ten years of hands-on cinema lens experience, Emin is Band Pro’s Chief Optics Technician, and oversees the Band Pro Optics Department. An early education in IT/Electronics, combined with a robust technical skillset, and a deep understanding of pro cinema lens mechanics & optical workings, have made him a respected Industry expert. Emin has been factory trained at Angenieux, Leitz and Zeiss across their complete pro cinema lens lines.
Ricardo Monte
Senior Lens Technician
Email: ricardo.monte@bandpro.com
Richardo Monte joins Band Pro’s Optical Department as Senior Lens Technician following 4-years at Cooke Optics. A cine lens veteran with a career spanning Panavision South America, Visual Products, and Otto Nemenez, Richardo’s wealth of technical expertise is a welcome addition to Band Pro’s already formidable professional optics staff.
Ronald Monte
Lens Technician
Email: ronald.monte@bandpro.com
Ronald Monte follows in his father’s footsteps as a lifelong industry mainstay and 2nd generation cine lens expert. His background spans work as a camera assistant, rental house prep tech, together with a deep understanding of cinema lens optical diagnostics, repair and fine tuning. If this father-son team can’t fix your lenses, nobody can.
Mallory Rogers
Service Coordinator
Email: mallory.rogers@bandpro.com
Chris Papagapitos
Service Coordinator
Band Pro’s Service Department can help with firmware upgrades, fast trouble shooting, and state-of-the-art camera, recorder, and lens repairs. Whether your gear is brand new, or a beloved workhorse that has stood the test of time, Band Pro’s Service Department has the expert staff and diagnostics to get your equipment ready for the next shoot and beyond. Conveniently located in Burbank, we have proudly served the Los Angeles area broadcast and filmmaking community for over 36-years. Our state-of-the-art full frame projection room, and Band Pro’s in-house Class 100 Clean Room, are second to none.
Band Pro is an Authorized Sony Warranty Service Center. Additionally, we can manage service for most major cinema or broadcast manufacturers. Because of our long relationships with many of the top manufacturers in the industry, we know the ins and outs of their service procedures and can help ensure your equipment gets the fastest possible attention.
Got an issue with your cameras, glass, recorders, or EVFs? We’re here to help. Please contact via email customerservice@bandpro.com or call us at 1-888-BAND-PRO for more information or to arrange a service appointment. Band Pro's service rate $155/hr ($175/hr rush) for camera repairs & estimates and $165/hr ($185/hr rush) for lens repairs and estimates.
Opti-Glide Reticle - Lens Calibration System
Band Pro has partnered with MYT Works to offer an in-house state-of-the-art Lens Calibration system. The MYT Opti-Glide Reticle offers a new array of features meant to facilitate and streamline the lens calibration process. The system was designed and engineered to provide accurate digital readouts up to 3 decimal points.
Vertical Keystone Adjustment
The two supporting arms behind the target rotate on a pivot to provide vertical keystone correction and ensure perpendicularity with the projector's optical axis.
Horizontal Keystone Adjustment
The two mounting brackets also provide minute rotational adjustment of the target horizontally, thus ensuring the left and right sides of the target are equidistant from the projector.
Target Height Adjustment
Lifting screws located behind the target enable fine tuning of the target's center height in relation to the projector's optical axis. The level can be also be precisely set by adjusting one side or the other independently.
Large Target Frame
The target frame is designed to handle heavier targets including steel-clad aluminum honeycomb boards. Multiple clamps can be used to prevent the target from moving during use.
Dual Handle
Mounted to the carriage, the handle remains clear of the projected image and allows for a smooth manual control of the target.
Side Mount Monitor
The display mounts to the side of large targets so the distance is conveniently located in front of the projector operator. Power and signal cables are routed by the cable chain mounted to the carriage.